If you’re trying to file your taxes through TurboTax Desktop, and you keep getting an error 190 message, don’t stress! This article will walk you through how to fix error 190 on the TurboTax desktop so that you can get back to preparing your taxes as quickly as possible. And give an answer to what is error 190 in TurboTax desktop.
What Is TurboTax error 190?
TurboTax error 190 can appear if the device you are running your software on does not meet the minimum system requirements for the software. For example, running Windows XP on a computer with Windows Vista, TurboTax might not work correctly. The main problem could be that the application will not install because it can’t create a stable environment within which to operate.
Steps to Fix TurboTax Error code 190
To solve this error, you’ll need to upgrade your operating system or use a different PC altogether.
Update your Operating System
If you use a Mac, try restarting your computer while holding down the R key, then enter your administrator password. If that doesn’t work, go to System Preferences > Software Update > Check Now or just go ahead and choose Install OS X Updates.
On Windows PC, restart the computer. Open the Control Panel by going to Start > Control Panel (or just Start for Windows 10). Select Windows Update from the list on the left-hand side of the window.
Then select Check for updates from the right-hand side of the window column. You’ll need to install any updates before continuing with TurboTax.
Reinstall the software
First, try installing the product again from the CD or DVD you first installed it from. If that doesn’t work, make sure you are using the latest version of TurboTax by downloading any updates. If this does not work, remove all traces of Turbotax before reinstalling. Then remove all your personal data from your computer before reinstalling if this does not solve the issue with error 190 on the TurboTax desktop.
Next, try downloading an update for the application. The update will either fix the problem with error 190 on the TurboTax desktop or identify a new problem that needs to be addressed.
Uninstall and reinstall the software
Navigate to the Windows Start button. Select Settings, then click System. In the window that opens, scroll down and click Apps & features. For example, look for TurboTax on the list of installed programs, then select it from the drop-down menu at the top of the screen.
From there, click Uninstall and follow the prompts to uninstall your software. Once you’ve finished uninstalling TurboTax, restart your computer before reinstalling your software using the downloaded installation file.
Troubleshoot using ScanDisk utility (reboot)
Reboot your computer into Safe Mode by pressing the F8 key on your keyboard when you see a prompt, then open the ScanDisk utility by navigating to Tools > Utilities > Disk Utility. Next, select your hard drive, click the First Aid tab from the menu bar at the top of the screen, and run a disk check.
Repeat this process with other utilities like Drive Genius or Norton Utilities if that doesn’t work. If all else fails, delete the user account associated with the problem. Then your question should be how can I speak to a live person at TurboTax just google it and find TurboTax’s contact number for instant help.
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